Your privacy choices
Access, correct, delete or opt out. How to ask, and how to appeal.
Your Texas privacy rights
Last updated August 31, 2026. The Texas Data Privacy and Security Act gives Texas residents rights over personal data. This page is how you use them with us. Our full privacy policy explains what we collect and why.
What you can ask for
- Know whether we hold personal data about you, and see it.
- Correct anything that is wrong.
- Delete personal data we hold about you.
- Get a copy in a portable form.
- Opt out of targeted advertising, of any sale of personal data, and of profiling used for decisions with legal or similarly significant effects.
On selling and targeted advertising
We do not sell your personal information for money. Like most businesses we do use advertising tools that can count as "targeted advertising" or "sharing" under Texas law, and you can switch that off for yourself using the opt-out below.
How to make a request
Call (940) 400-3796, email [email protected] with "Privacy request" in the subject, or come by 2213 Old Jacksboro Hwy. Tell us which right you are exercising.
We will confirm we received it and respond within 45 days. If the request is complicated we may take another 45 days, and we will tell you before we do. We may need to verify who you are first, which protects you as much as us. An authorised agent can act for you if you give them written permission.
If we say no, you can appeal
If we decline your request we will tell you why in writing. You then have the right to appeal: reply to that decision, or email [email protected] with "Privacy appeal" in the subject. We will respond within 60 days. If we still say no, you may complain to the Texas Attorney General at texasattorneygeneral.gov.
No retaliation
Using these rights will not change the price you are quoted or the service you get. That is the law, and it is also just how we do business.