Accessibility
What we have done, where we fall short, and how to reach a human.
Accessibility at Always Auto
Last updated August 31, 2026. We want every customer in Wichita Falls to be able to use this site, including people using screen readers, keyboard-only navigation, screen magnification or voice control.
What we aim for
We build to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We are not claiming certification; we are telling you the standard we hold ourselves to and what we have actually done.
What this site does today
- Every image carries alt text, and decorative images are marked so screen readers skip them rather than read out a filename.
- Text meets AA contrast. Body and heading text, captions and small print were all measured against their backgrounds, not eyeballed.
- A skip-to-content link on every page, so keyboard users are not forced through the whole menu to reach the page.
- One clear heading structure per page, so a screen reader can navigate by headings.
- Every form field has a visible label tied to its control, and errors are described in text rather than by colour alone.
- The page language is declared, so screen readers pronounce it correctly.
- It works without JavaScript. Vehicle listings and prices are in the page itself, so nothing important depends on scripts running.
Where we know we fall short
Two things on this site come from other companies and we do not control their code: the Kelley Blue Book trade-in tool and our online credit application. If either one gives you trouble, call (940) 400-3796 and we will do the whole thing with you over the phone or in person. You will not get a worse deal for not using the tool.
If something does not work, tell us
This is the part we mean most. If any page, form or vehicle listing is difficult to use, call (940) 400-3796, or email [email protected] and say which page and what happened. We will fix it and we will help you get what you needed in the meantime.
You can also come by 2213 Old Jacksboro Hwy and we will walk you through anything on this site in person.